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- CNET Help.com
Service that helps you find answers to all your tech questions. Offers tips and how-tos, help directories and archived discussions from Usenet newsgroups dealing with computers and technology. Post questions to these newsgroups from here.
- ePeople
Businesses register for free and pay only for questions and problems that are satisfactorily resolved. IT buyers can select from tens of thousands of certified and user-rated service providers. Available 24/7.
- Everything You Ever Wanted to Know about Modems...but Were Afraid to Ask
"The information you will find on this site is a combination of resources that I have collected in my last 5 years of professional technical experience with an Internet Service Provider."
- Expertcity.com
Offers subscription-based Web-based live-support tools using proprietary, technology which enables desktop sharing, mutual mouse and keyboard control, online "telestration" and chat.
- FreeAnswers.com
Natural language search interface to knowledge bases of Adobe, Intuit, Microsoft. Search one or all with a single query. More vendors will be added.
- HelpSite.com
Searchable database of manuals, tip sheets and related helpful links for a variety of operating systems, hardware, software, networking and programming languages.
- Indiana University Knowledge Base
Searchable database of 7,000+ answers to questions about computing at Indiana University. Although some topics are university-specific, there's plenty of information about hardware, software, the Internet and other items of general interest.
- kbAlertz!
Register here (free) and receive free e-mail alerts every time Microsoft publishes new support or Knowledge Base articles. You can specify the products in which you're interested.
- MacFixIt.com
"Troubleshooting solutions for the Macintosh" -- tips, tutorials, downloadable diagnostic and repair utilities, reports, archives, user forums.
- Microsoft: Peer-to-Peer Newsgroups
Peer-to-peer newsgroups are available to help you interact with other users of MS products including Microsoft Most Valuable Professionals (MVPs). You can use any newsreader software to access these newsgroups.
- ModemHelp
Comprehensive directory of modem-related information, support forums, daily news. If you can't find answers on the Web, ModemHelp's support technicians are available by phone or email. Phone and email support is offered on a voluntary payment basis.
- MyHelpdesk.com
Free "computer help portal" which says it provides "the Web's largest computer help directory" for more than 1,700 hardware and software products. Aggregates tutorials, tips, how-tos, e-mail newsletters, directory of help files and services.
- OldVersion.com
"Sometimes upgrading to a newer version can be a good thing. Other times, the story is different." Maintains older versions of such programs as Acrobat, AIM, WinAmp, WinZip, Zone Alarm, so if new version casues problems, you can retreat to older version.
- PC Show and Tell
Subscription service that offers unlimited access to more than 35,000 tutorials on more than 100 different software applications, as well as for PDAs, digital cameras, cell phones.
- PCsupport.com
Subscription-based online tech support service which offers discussion groups, tutorials, help via e-mail and live chat, plus online virus scan, disk maintenance and software upgrade notification.
- Tech Support Alert
Need tech support? Check here. You'll find hundreds of sites -- free and fee-based -- independently reviewed and rated, by category. Also offers free e-mail Support Alert newsletter that informs you of the newest and best tech support resources.
- TechTutorials.com
Directory of more than 1,400 free computer and networking tutorials. Browse by topic of search.
- Tomsterdam: Inside Outlook Express 5.0
Source of technical information, help and tips for users of Microsoft Outlook Express. Site's creator is one of MS's Most Valuable Professionals (MVPs).
- Troubleshooting and Resource Guide for Windows 95/98/ Millennium
Online help for novice and intermediate Windows users. Rounds up content from many websites and newsletters, several Windows manuals .and several PC magazines. Includes shareware programs, links, tips, hints and how-tos.
- Versions.com
Register here (free) and Versions will provide you with software update and new product information categorized by Operating System and areas of interest, such as Programming, Graphics, Utilities, Internet.
- WinDrivers.com
Comprehensive source of information on keeping your PC up and running. Find the latest drivers, antivirus software updates, utilities. Tech news, product reviews, chats.
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